Frequently Asked Questions
General
Registering with Freight Match
Managing Your Account
Payments
Freight Match Policies
General
What is
Get A Tradie?
Freight Match is an Australia wide online freight matching service that connects transport operators with people moving freight.
How does
Get A Tradie work?
Transport Operators and Individuals/Businesses wanting to move freight are both able to register to the website for free.
Once registered to the website, users are able to post available loads and available trucks for free by clicking on Submit Ad.
Users are able to search and view both available trucks and available loads on the website for free. This will include all details from the ad excluding contact details.
Please refer to Payments for details on the cost to make contact with the originator of an ad.
If you require any further information about how Freight Match please contact us.
Registering with Freight Match
How do I register to www.freightmatch.com.au?
Registration to Freight Match is Free.
Simply click here, fill in your details and click whether you are a Client (Freight to Move), Transport Operator or Both (Client and Transport Operator).
Once you are registered you will be sent a confirmation email. In order to activate your account you will need to open the email that Freight Match has sent you and click the confirmation link.
Why haven't I received my confirmation email?
You may not have received the activation email because it was filtered by your Junk E-Mail Inbox. Please check your Spam folder to ensure this hasn’t happened. For instructions on how to add us to your 'Safe List', click here. If you would like us to send you the email again, you can contact us with the request.
Managing Your Account
How long does my available truck or available load stay on the website for?
Your ad will appear on the Freight Match website until either:
- You take down your ad by either closing or freezing it.
- The drop off date exceeds the current date. In this instance the ad will be frozen and you can re-activate the ad by modifying it in My Submissions. Alternatively, you are able to close the ad from My Submissions.
- After 30 days of submitting an ad it is automatically frozen. However, the ad can be re-activated for another 30 days from My Submissions.
How do I modify or unfreeze my ad?
You are able to modify or unfreeze your ad from My Submissions. Simply click on modify on the ad you wish to modify or unfreeze.
How do I change my status from Client (freight to move) to Transport Operator, or vice versa?
When registering the website you are able to register as a Client (Freight to Move), Transport Operator or Both (Client and Transport Operator). After this point if you wish to change your selection simply go to Edit My Details and make your change as necessary.
Payments
What is the cost?
Registration – Free
Viewing of Ads (without contact details) – Free
To access the contact details for an ad you will be charged a nominal fee in the form of Freight Match credits. For more information on purchasing Freight Match Credits click here. (link to Cost Page in About Us sub-cat.)
How do I purchase Freight Match credits on Get A Tradie?
Funds are transferred securely on Get A Tradie through the use of Paypal.
To purchase Freight Match credits or set up a Paypal account please click here.
Freight Match Policies
How is my personal information used?
Freight Match treats your personal information with strict confidence. Please refer to our Privacy Policy for full details.
Where can I find the terms and conditions on Get A Tradie?
There is a link to the terms and conditions and privacy policy at the bottom of each page.